Welcome to Inside InHealth
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Culture
Our values shape our behaviours
As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues. If you would like a fulfilling career with an organisation that helps you make a difference every day in a job you love, you’re in the right place! Whether you join in a patient-facing clinical role or a support role, everybody has the opportunity to make a difference every day and contribute towards our mission.
Our values guide our actions and behaviour, influencing the way we interact with patients, customers, and colleagues. Each value is inspired by our core objective to make healthcare better, shaping the culture of the organisation by defining who we are, what we do and what we believe in. We aspire to recruit people who share our values and by ensuring our values are at the centre of everything we do, our dedicated and diverse people are able to work collaboratively as one highly effective team.
Care
We do the right thing for patients every time and put the patient first in everything we do. We ask patients for feedback and use this to improve our services. We systematically collect patient information to continually improve our offering.
Trust
We deliver on our promises. We are reliable and straight-talking and we do what we say we will do, when we say we will. If there is a problem, we deal with it transparently, and do all that we can to resolve it and improve things for the future.
Passion
We are passionate about helping patients with what is most important to them. We care about how patients feel and understand that each patient may have different fears and expectations. We are passionate about striving for better value healthcare
Fresh Thinking
We constantly strive for improvements in everything we do. We are relentless in looking for new and better ways of doing things through new technology and better ways of working. We are positive agents for change in the healthcare system
Social value and staff engagement
COMMUNITY CONTRIBUTION
As an organisation, we are committed to making a positive social, economic and environmental contribution to the communities in which we operate. As part of our sustainability strategy, we fully support the NHS Net Zero Supplier Roadmap, which charts a route towards a net-zero healthcare system.
INCLUSION THROUGHOUT
We promote equality, diversity and inclusion across the organisation, with dedicated forums and staff groups to focus on the most important areas of staff engagement, delivering real improvements that enhance the overall staff experience for all our colleagues.
WELLBEING PROMOTION
We also recognise the importance of health and wellbeing for all of our colleagues, promoting a culture of care that is underpinned by a dedicated Wellbeing Strategy, providing a range of resources and support to make sure that everyone looks after themselves and their physical and mental health.
Keeping safe and well – Our wellbeing support package
We know how important it is for our colleagues to have access to resources that help look after their physical and mental health & wellbeing both at work and home. Supported by a Wellbeing Strategy, we have put real focus on creating a sustainable wellbeing culture that encourages everyone to bring their best self to work.
Dedicated wellbeing champions
Our dedicated Wellbeing Champions are there to promote key health and wellbeing campaigns, services and initiatives, while seeking feedback from colleagues and helping share best practice
Financial health section on InJoy to support budgeting
InJoy offers expert tips and tools including a budget planner, mortgage affordability calculator, baby costs calculator and more, to help improve the financial wellbeing of our staff
Team building events
We organise team building events to encourage social interaction, reduce stress and promote a more positive work environment
Access to GP services through mobile app
Our private healthcare scheme available to all eligible staff, gives access to additional benefits, such as 24/7 GP appointments through a mobile app
Freedom to speak up guardians
Our team of Freedom to Speak Up Guardians are always on hand to support any staff wishing to raise concerns confidentially, without fear of any consequences
Supportive Bereavement Policy
We offer flexible support for staff who experience the loss of a loved one
40+ trained Mental Health First Aiders
Our Mental Health First Aiders provide staff with someone to talk to when they need it and signpost to external support services when appropriate
Safe working environments and incident reporting
Staff health and safety is really important at InHealth, so we have practical and robust steps in place to ensure we offer a safe working environment, including weekly communications
Dedicated Wellbeing Steering Group
Our dedicated Wellbeing Steering Group regularly meet to discuss ideas, explore next steps and actions that we can take to improve life at InHealth from a wellbeing perspective
Annual appraisals, mid-year reviews and regular meetings with line managers
We offer opportunities for self-development and
personal growth, with guidance and toolkits to support
our Learning, Development and Performance culture
Promotion of mental health and wellbeing messages
Through regular staff communications, colleagues are provided with useful tips and resources, as well as external partners and agencies signposts to wellbeing services
Staff Partnership Forum
The Forum is a way to enable open discussion and meaningful consultation, as well as active involvement in the decision-making process for any topics that relate to our people and their wellbeing
Dedicated Wellbeing section on InJoy
Our mobile-enabled staff benefits platform, InJoy, has a dedicated 24/7 Wellbeing Centre available with videos, articles and practical tips on looking after ourselves physically, mentally, financially and nutritionally
Equality, Diversity & Inclusion Forum, with associated full strategy
The Equality, Diversity & Inclusion Forum actively listens, discusses matters, next steps and actions that we can take to improve the inclusion and representation across InHealth
Occupational Health provider
We provide easy access to services and referrals through our Occupational Health provider
Wellbeing Guardian at Executive Level
Working with our Executive Wellbeing Guardian, staff are fully supported with their health and wellbeing, helping to ensure a positive employee experience and the delivery of effective patient care
24/7 Employee Assistance Programme
All staff have 24/7 access to an Employee Assistance Programme – an anonymous service with counselling, Psychologists & mental health support available
Wellbeing sessions, talks and activities
We have wellbeing sessions during the week for staff to engage with, as well as talks and events at conferences, internal meetings and team events
Annual Staff Survey
Our annual Staff Survey asks dedicated questions on wellbeing so that we can continually improve and make InHealth an even greater place to work
Wellbeing support from the start of the InHealth journey
Even before the induction stage, our welcome packs provide staff with wellbeing resources to support them throughout their InHealth journey
Benefits
Our benefits and rewards package
We know how important it is for our colleagues to enjoy their roles, but to also feel engaged and cared for as people. With that in mind, we offer a fantastic benefits and rewards package, supported by our mobile-enabled rewards platform called InJoy.
InJoy benefits include
Competitive pay and annual review
For every eligible colleague, we have an annual performance-related pay review
Flexible and hybrid working
We offer true flexibility for many roles, with the ability to choose shifts, working patterns and hours, including overtime opportunities – we also support hybrid working to offer greater work/life balance
Cars and car allowances
For eligible roles, staff can choose between a company car or car allowance
Generous parental leave
To support growing families, our colleagues enjoy enhanced maternity and paternity leave, as well as an option to take shared parental leave
Employer pension scheme
With employee contributions through salary sacrifice and generous employer contributions, staff have an option to increase their contributions if they wish (3% – 5% employer contributions)
Company sick pay benefit
In line with individual eligibility, staff have up to 12 weeks of company sick pay, based on length of service
Life Assurance benefit
Eligible staff receive between 2 and 3 x their salary
Generous holiday entitlement
Annual leave allowances start from 25 or 27 days, plus 8 bank holidays, with additional days for long service up to 30 days a year
Private Medical Insurance
Our private healthcare scheme is available to all eligible staff, with employees paid for by InHealth and an option for staff to pay additionally for partner and family cover
Discounts and cashback
All staff have access to a fantastic mobile-enabled benefits and discounts platform, with 1000’s of retailers and additional savings with the NHS Blue Light Card – save on fashion, weekly food shopping, tech, home and travel!
Equipment and uniforms
All required IT equipment and uniforms are provided free of charge
Cycle to work scheme
Up to £1,000 each year, deducted through salary sacrifice, so you can travel sustainably with the latest in cycling gear!
and it doesn’t stop there, with InJoy you can also benefit from
Smart tech purchase scheme
With up to £1,200 and 2 applications per year, staff can enjoy a range of technology purchases, paying manageable monthly amounts
Wellbeing Hub and Employee Assistance
All staff have 24/7 access to a dedicated wellbeing hub and an Employee Assistance Programme – an anonymous service with counselling & mental health support available.
Gym membership discounts
With discounts available through InJoy, including self-pay options on a personal arrangement, staff can choose a membership that works for them
Health cash plan scheme
Through InJoy, staff can select personal policy options and explore services such as dental treatment
Professional memberships
Relevant subscriptions and memberships, such as HCPC, NMC and BIR are paid for by InHealth, based on the job need
Eye care voucher scheme
These are available to all staff, with additional money off eye wear purchases
Discounts on InHealth services
All staff can enjoy discounts on our healthcare services, for themselves, friends or family through our Private Patient brand Vista Health
Refer a friend bonus scheme
Available to all staff, in line with eligibility, we offer between £250 and £1,000 for successful referrals
Relocation allowance
We offer generous relocation allowances as part of a fully-funded relocation support package, for both international and UK-based staff
Monthly awards and Long Service
Our Excellence in Everything award programme is open to all staff, alongside an online, peer-to-peer recognition platform. We also recognise long service with InJoy vouchers or additional annual leave
Learning & development
We offer fantastic career progression and development, with clear career pathways and a range of apprenticeships available, as well as dedicated training days and internal vacancy opportunities. We also offer a generous education bursary.
Vaccination provision
Relevant vaccinations are provided for roles, including free flu vaccinations
Benefits
Our benefits and rewards package
We know how important it is for our colleagues to enjoy their roles, but to also feel engaged and cared for as people. With that in mind, we offer a fantastic benefits and rewards package, supported by our mobile-enabled rewards platform called InJoy.
InJoy benefits include
Competitive pay and annual review
For every eligible colleague, we have an annual performance-related pay review
Flexible and hybrid working
We offer true flexibility for many roles, with the ability to choose shifts, working patterns and hours, including overtime opportunities – we also support hybrid working to offer greater work/life balance
Cars and car allowances
For eligible roles, staff can choose between a company car or car allowance
Generous supportive parental leave
To support growing families, our colleagues enjoy enhanced maternity and paternity leave, as well as an option to take shared parental leave
Employer pension scheme
With employee contributions through salary sacrifice and generous employer contributions, staff have an option to increase their contributions if they wish (3% – 5% employer contributions)
Company sick pay benefit
In line with individual eligibility, staff have up to 12 weeks of company sick pay, based on length of service
Life Assurance benefit
Eligible staff receive between 2 and 3 x their salary
Generous holiday entitlement
Annual leave allowances start from 25 or 27 days, plus 8 bank holidays, with additional days for long service up to 30 days a year
Private Medical Insurance
Our private healthcare scheme is available to all eligible staff, with employees paid for by InHealth and an option for staff to pay additionally for partner and family cover
Discounts and cashback
All staff have access to a fantastic mobile-enabled benefits and discounts platform, with 1000’s of retailers and additional savings with the NHS Blue Light Card – save on
fashion, weekly food shopping, tech, home and travel!
Equipment and uniforms
All required IT equipment and uniforms are provided free of charge
Cycle to work scheme
Up to £1,000 each year, deducted through salary sacrifice, so you can travel sustainably with the latest in cycling gear!
and it doesn’t stop there, with InJoy you can also benefit from
Smart tech purchase scheme
With up to £1,200 and 2 applications per year, staff can enjoy a range of technology purchases, paying manageable monthly amounts
Gym membership
With discounts available through InJoy, including self-pay options on a personal arrangement, staff can choose a membership that works for them
Health cash plan scheme
Through InJoy, staff can select personal policy options and explore services such as dental treatment
Professional memberships
Relevant subscriptions and memberships, such as HCPC, NMC and BIR are paid for by InHealth, based on the job need
Wellbeing Hub and Employee Assistance
All staff have 24/7 access to a dedicated wellbeing hub and an Employee Assistance Programme – an anonymous service with counselling & mental health support available.
Eye care voucher scheme
These are available to all staff, with additional money off eye wear purchases
Discounts on InHealth services
All staff can enjoy discounts on our healthcare services, for themselves, friends or family through our Private Patient brand Vista Health
Refer a friend bonus scheme
Available to all staff, in line with eligibility, we offer between £250 and £1,000 for successful referrals
Monthly awards and Long Service
Our Excellence in Everything award programme is open to all staff, alongside an online, peer-to-peer recognition platform. We also recognise long service with InJoy vouchers or additional annual leave
Relevant vaccination provision
Relevant vaccinations are provided for roles, including free flu vaccinations
Learning & development opportunities
We offer fantastic career progression and development, with
clear career pathways and a range of apprenticeships available, as well as dedicated training days and internal vacancy opportunities. We also offer a generous education bursary
Generous relocation allowance
We offer generous relocation allowances as part of a fully-funded relocation support package, for both international and UK-based staff
A great place to work
InHealth is proud to be a great place to work, employing more than 2,500 people across the UK. Our 2021 Staff Survey achieved fantastic engagement results of 75%. We really value our staff and offer great opportunities for personal and professional development. We’re passionate about equality, diversity and inclusion, welcoming and encouraging applications from people across all communities and backgrounds.
Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and people from underrepresented groups tend to only apply when they check every box. InHealth champions development and progression for everyone, so if you think you have what it takes, but don’t necessarily meet every single area on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.
‘The Deal’
The Deal’ sets out the way that our people and managers engage with each other and with InHealth. It’s about what we expect everyone to give and receive from InHealth. Through delivering on The Deal, we want to make sure that everyone receives the support, opportunities and benefits that can help in their roles. In return, we ask everyone to give their best every day.
Award winning healthcare provider!
Having worked with the NHS for more than 30 years, we have formed some incredibly strong partnerships with individual Trusts… so we were absolutely delighted to win the award for ‘Best Healthcare Provider Partnership’ at the 2020 Health Service Journal (HSJ) Awards, which recognised our long-standing relationship with Northumbria Healthcare NHS Foundation Trust.
The HSJ Partnership Awards celebrate the most effective partnerships with the NHS and highlight benefits that working with the private and third sectors can bring to patients and NHS organisations. This award is true testament to showing how a fantastic relationship between the NHS and the independent sector really can work.
Staff survey 2022
We are delighted with our 2022 Staff Survey results, which showed an overall engagement score of 78%. This is an increase of 3% from last year, which is a great achievement, not only given the continued challenges faced in healthcare and our own personal lives, but also because we extended the survey to our bank colleagues, so there were even more of us to respond.
Highlights included:
- 95% of our staff would recommend InHealth services
- 93% know what is expected of them at work
- 85% care about InHealth’s future
- 84% say that Equality and Diversity are valued at InHealth
- 80% of our staff say that working here makes them want to do the best work they can
Vaccinations
Please note that some of our roles require vaccinations in line with NHS England guidance, the NHS Code of Practice and other legislation related to staff providing services in healthcare settings. Where this is the case, InHealth will check your healthcare record as part of the onboarding process and will then provide access to any required vaccinations if needed, including free flu vaccinations.
Helpful Videos
We’ve put together some videos to help you learn about what it is like to join InHealth and work for the UK’s largest specialist provider of diagnostic and healthcare solutions.
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