Welcome to Inside InHealth
Want to make healthcare better?
INHEALTH
Inside InHealth
Find out what it’s like to be a part of the largest specialist provider of diagnostic and healthcare solutions in the UK
Mission
Making Healthcare Better
InHealth is proud to be the UK’s largest specialist provider of diagnostic and healthcare solutions. Our patients are at the centre of our services and we see more than 4 million each year, the majority of which are NHS patients and service users.
Ultimately, our aim is to make healthcare better by delivering excellence in everything that we do, through continuously improving across our range of tests, scans, assessments and procedures. Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, while applying our flexible and dynamic approach to meet some of our healthcare’s most pressing challenges.
Watch the video to learn more and hear from some of our people.
Culture
Our values shape our behaviours
As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues. If you would like a fulfilling career with an organisation that helps you make a difference every day in a job you love, you’re in the right place! Whether you join in a patient-facing clinical role or a support role, everybody has the opportunity to make a difference every day and contribute towards our mission.
Our values guide our actions and behaviour, influencing the way we interact with patients, customers, and colleagues. Each value is inspired by our core objective to make healthcare better, shaping the culture of the organisation by defining who we are, what we do and what we believe in. We aspire to recruit people who share our values and by ensuring our values are at the centre of everything we do, our dedicated and diverse people are able to work collaboratively as one highly effective team.
Care
We do the right thing for patients every time and put the patient first in everything we do. We ask patients for feedback and use this to improve our services. We systematically collect patient information to continually improve our offering.
Trust
We deliver on our promises. We are reliable and straight-talking and we do what we say we will do, when we say we will. If there is a problem, we deal with it transparently, and do all that we can to resolve it and improve things for the future.
Passion
We are passionate about helping patients with what is most important to them. We care about how patients feel and understand that each patient may have different fears and expectations. We are passionate about striving for better value healthcare.
Fresh Thinking
We constantly strive for improvements in everything we do. We are relentless in looking for new and better ways of doing things through new technology and better ways of working. We are positive agents for change in the healthcare system
Keeping safe and well – Our wellbeing support package
We know how important it is for our colleagues to have access to resources that help look after their physical and mental health & wellbeing both at work and home. Supported by a Wellbeing Strategy, we have put real focus on creating a sustainable wellbeing culture that encourages everyone to bring their best self to work.
Dedicated wellbeing champions
Our dedicated Wellbeing Champions are there to promote key health and wellbeing campaigns, services and initiatives while seeking feedback from colleagues and helping share best practice
Financial health budgeting support
InJoy offers expert tips and tools including a budget planner, mortgage affordability calculator, baby costs calculator and more, to help improve the financial wellbeing of our staff
Team building events
We organise team building events to encourage social interaction, reduce stress and promote a more positive work environment
GP service access through mobile app
Our private healthcare scheme, available to all eligible staff, gives access to many additional benefits, such as 24/7 GP appointments through a mobile app
Freedom to speak up guardians
Our team of Freedom to Speak Up Guardians are always on hand to support any staff wishing to raise concerns confidentially, without fear of any consequences
Supportive Bereavement Policy
We offer flexible support for staff who experience the loss of a loved one
More than 40 trained Mental Health First Aiders
Our large team of trained Mental Health First Aiders provide staff with someone to talk to when they need it and are able to signpost to external support services when appropriate
Safe working environments and incident reporting
Staff health and safety are really important at InHealth, so we have practical steps in place to ensure we offer a safe working environment, including weekly communications
Dedicated Wellbeing Steering Group
Our dedicated Wellbeing Steering Group regularly meet to discuss ideas, explore next steps and actions that we can take to improve life at InHealth from a wellbeing perspective
Appraisals, reviews and regular manager meetings
We offer opportunities for self-development and
personal growth, with guidance and toolkits to support
our Learning, Development and Performance culture
Wellbeing Guardian at Executive Level
Working with our Executive Wellbeing Guardian, staff are fully supported with their health and wellbeing, helping to ensure a positive employee experience and the delivery of effective patient care
Wellbeing section on InJoy
Our mobile-enabled staff benefits platform, InJoy, has a dedicated 24/7 Wellbeing Centre with practical tips on looking after ourselves physically, mentally, financially and nutritionally
Staff Partnership Forum
The Forum is a way to enable open discussion and meaningful consultation, as well as active involvement in the decision-making process for any topics that relate to our people and their wellbeing
Equality, Diversity & Inclusion Forum
The Equality, Diversity & Inclusion Forum actively listens, discusses matters, next steps and actions that we can take to improve the inclusion and representation across InHealth
Occupational Health provider
We provide easy access to services and referrals through our Occupational Health provider
Promotion of wellbeing messages
Through regular staff communications, colleagues are provided with useful tips and resources, as well as external partners signposts to wellbeing services
Employee Assistance Programme
All staff have 24/7 access to an Employee Assistance Programme – an anonymous service with counselling, Psychologists & mental health support available
Wellbeing sessions, talks and activities
We have wellbeing sessions during the week for staff to engage with, as well as talks and events at conferences, internal meetings and team events
Annual Staff Survey
Our annual Staff Survey asks dedicated questions on wellbeing so that we can continually improve and make InHealth an even greater place to work
Wellbeing support from the start
Even before the induction stage, our welcome packs provide staff with wellbeing resources to support them throughout their InHealth journey
Benefits
Our benefits and rewards package
We know how important it is for our colleagues to enjoy their roles, but to also feel engaged and cared for as people. With that in mind, we offer a fantastic benefits and rewards package, supported by our mobile-enabled rewards platform called InJoy. Benefits include…
Competitive pay and annual review
For every eligible member of the InHealth team, we have an annual performance-related pay review process in place
Flexible and hybrid working
True flexibility in many roles, with shift, pattern, and hour choices, including overtime, and support hybrid working for greater work/life balance
Cars and car allowances
For eligible roles, staff can choose between a company car or a car allowance, including options for electric cars
Generous parental leave
To support growing families, employeess enjoy enhanced maternity and paternity leave, as well as an option to take shared parental leave
Private Medical Insurance
Available to all eligible staff, with employees paid for by InHealth and an option for staff to pay additionally for partner and family cover
Employer pension scheme
Personal contribution through salary sacrifice plus generous employer contributions (3%-5%). Staff can also elect to increase their contributions
Company sick pay benefit
In line with individual eligibility, staff can receive up to 12 weeks of company sick pay, based on length of service
Life Assurance benefit
Eligible staff can receive a benefit of between two and three times their salary in life assurance payments should the worst happen
Generous holiday entitlement
Annual leave allowances start from 25 or 27 days, plus 8 bank holidays, with additional days for long service up to 30 days a year
Private Medical Insurance
Available to all eligible staff, with employees paid for by InHealth and an option for staff to pay additionally for partner and family cover
Discounts and cashback
Discounts from 1000’s of retailers and additional savings with the NHS Blue Light Card – save on all kinds of purchases
Equipment and uniforms
Where required for a role, all necessary information technology equipment and uniforms are provided free of charge
Cycle to work scheme
Up to £1,000 each year, deducted through salary sacrifice, so you can travel sustainably with the latest in cycling gear!
Smart tech purchase scheme
Enjoy a range of technology purchases, paying manageable monthly amounts, up to £1,200 and 2 applications per year
Employee Wellbeing Assistance
A 24/7 dedicated wellbeing hub and an Employee Assistance Programme – with anonymous counselling & mental health support
Gym membership discounts
With discounts available through InJoy, including self-pay options on a personal arrangement, staff can choose their membership
Health cash plan scheme
Through InJoy, staff can select personal policy options and explore services such as dental treatment
Professional memberships
Relevant subscriptions and memberships, such as HCPC, NMC and BIR are paid for by InHealth, based on the job need
Eye care voucher scheme
These are available to all staff, with additional money off eye wear purchases
Discounts on InHealth services
All staff can enjoy discounts on our healthcare services, for themselves, friends or family through our Private Patient brand Vista Health
Refer a friend bonus scheme
Available to all staff, in line with eligibility, employees can receive between £250 and £1,000 for successful referrals
Relocation allowance
Fully-funded relocation support for both international and UK-based staff, including generous relocation allowances
Monthly awards and Long Service
An award programme and peer-to-peer recognition platform. We also recognise long service with vouchers or additional annual leave
Learning & development
Clear career pathways with internal opportunities, dedicated training days and apprenticeships. Plus a generous education bursary
Vaccination provision
Relevant vaccinations are provided for employees in certain roles, including free flu vaccinations to those that wish to benefit
A great place to work
InHealth is proud to be a great place to work, employing more than 3,500 people across the UK. Our 2022 Staff Survey achieved fantastic engagement results of 78%. We really value our staff and offer great opportunities for personal and professional development. We’re passionate about equality, diversity and inclusion, welcoming and encouraging applications from people across all communities and backgrounds.
Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and people from underrepresented groups tend to only apply when they check every box. InHealth champions development and progression for everyone, so if you think you have what it takes, but don’t necessarily meet every single area on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.
‘The Deal’
The Deal’ sets out the way that our people and managers engage with each other and with InHealth. It’s about what we expect everyone to give and receive from InHealth. Through The Deal, we want to make sure that everyone receives the support, opportunities and benefits that can help in their roles. In return, we ask everyone to give their best every day.
Award winning healthcare provider!
Having worked with the NHS for more than 30 years, we have formed some incredibly strong partnerships with individual Trusts… so we were absolutely delighted to win the award for ‘Best Healthcare Provider Partnership’ at the 2020 Health Service Journal (HSJ) Awards, which recognised our long-standing relationship with Northumbria Healthcare NHS Foundation Trust.
The HSJ Partnership Awards celebrate the most effective partnerships with the NHS and highlight benefits that working with the private and third sectors can bring to patients and NHS organisations. This award is true testament to showing how a fantastic relationship between the NHS and the independent sector really can work.
Staff Survey 2023
We are delighted with the results from our 2023 Staff Survey which showed an engagement score of 79%. This is the highest we’ve ever recorded and the third year-on-year increase that we have seen! This is a fantastic indicator that generally, our staff are very happy with life at InHealth, and in the last 12 months, we have made meaningful improvements and a positive difference.
Highlights included:
- 95% of staff would recommend InHealth services to friends and family
- 93% know what is expected of them at work
- 92% say that new members of the team are made to feel welcome
- 92% say that patient safety is a key priority
- 86% say they have the information to do their job properly
- 85% feel that InHealth respects individual differences
- 84% say that their role offers them interesting work
- 80% of staff feel valued by their team
Helpful videos
Here are some videos to help you learn about what it is like to join InHealth and work for the UK’s largest specialist provider of diagnostic and healthcare solutions.
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About our culture
SOCIAL VALUES
As an organisation, we are committed to making a positive social, economic and environmental contribution to the communities in which we operate. As part of our sustainability strategy, we fully support the NHS Net Zero Supplier Roadmap, which charts a route towards a net-zero healthcare system.
Equality, Diversity & Inclusion
We promote equality, diversity and inclusion across the organisation, with dedicated forums and staff groups to focus on the most important areas of staff engagement, delivering real improvements that enhance the overall staff experience for all our colleagues.
WELLBEING
We also recognise the importance of health and wellbeing for all of our colleagues, promoting a culture of care that is underpinned by a dedicated Wellbeing Strategy, providing a range of resources and support to make sure that everyone looks after themselves and their physical and mental health.